Question:
Why my invoice still in "Unpaid" status after I paid it?
Answer:
We need to verify and process some payments manually (bank transfer, cheque deposit, ATM etc), so we need some time (12-48 hours). If your invoice status still not been updated after 48 hours, please submit a ticket to billing department.
http://shezawebhost.com/cms/submitticket.php?step=2&deptid=2
If you paid your invoice via Credit Card or PayPal and the invoice status not been updated within 24 hours, please contact billing department.
